Easy to use, a little misleading on the web site "try for free" and then it wants to charge me to save / print, but live chat was quick and the chat agent (Anne) was awesome and provided me a 7 day free trial so I can see if this will be worth the subscription. Hats off to the chat agent, awesome customer service, GIVE her a RAISE! LOL

But the important thing is they indicate that it is free to use online, but they demand that we subscribe to make a charge, then we do not have the link to cancel

I am able to find everything that I need with running my Bookkeeping Tax Prep business from T4's to GST remittance. The price is a great price as I am a small business, it is affordable to small businesses. I am glad that I found this and look forward to using it for a long time.

I've just started the trial service but… I've just started the trial service but so far I'm finding the software very user friendly. I've uploaded an application used by our non-profit and marked all the fields needing completion. It was very easy to do. Testing has gone well. Looking forward to using this for our membership drive.

Accounting I have been very frustrated in trying to create our 1099s for 2022 in pdfFiller. I began a chat with "Kara" and she was wonderful and very patient walking me through the different steps to create a template. She also sent me a video as a tutorial. Very helpful. Very good experience and removed my frustration. Thank you.

What do you like best? Not only is the actual program extremely easy to use, but when i did happen to need support, the guy, Ray, I was connected to was happy to fulfill my every request and in less than 5 minutes had me back to my project. And my issue was requesting my already processed payment for a whole year subscription be returned and only run for a month. I was prepared to argue and be given every excuse out there just to be let go with a bad taste in my mouth and not helped. Boy was I wrong! Ray was super helpful and more than happy to process my request. I was pleasantly surprised. You just don't find customer service reps like this anymore and it's a shame. I was extremely pleased!!! What do you dislike? I don't like that in the Google search it claims to be a free PDF editor but when you get finished with whatever you are working on, mine was 48 pages, before you can save or print the document you are asked to purchase a 1-year subscription. Recommendations to others considering the product: The program is easy to use, affordable, and customer support is top-notch. What more could you ask for?? What problems are you solving with the product? What benefits have you realized? I used pdfFiller to edit divorce papers I downloaded from the court clerk's website in another city in my state. PdfFiller allowed me to be able to draw up my own divorce papers instead of paying an attorney more than $500 to do it for me. Customer Service Representative, RAY, is a HUGE benefit I have realized.