First time user needed. I needed to use live chat to find the forms I needed for the IRS.The videos were helpful along with the live chat.I can see other instances when this service will be helpful.Great experience.

Its good for the most part - the downside is it doesnt open for me on the first try and it asks me to sign in everytime i need to print or save a doc. even though I pay for the service. Annoying that it doesnt recognize me when I use the app.

If you need to complete forms, you need PDF filler My experience has been good, but I think that for people that don't need to complete a lot of forms per year, there should be a way to pay by form. I can complete any PDF form regardless where I got them from. This form can be saved, printed, and emailed. The user interface could be better and it could have more forms available.

I had issues getting signed up for the… I had issues getting signed up for the free trial, but the customer service handled everything to get me working today, which is fantastic customer service.

customer support I had cancelled my subscription but it had not gone through and was charged. I explained this to the customer support team and they helped me very nicely and gave me a refund. It was efficient and very understanding!

Tons of functionality for a great price. Excellent customer response time. Feedback: when using the "home"/"end" keyboard buttons, it immediately takes you to the top/bottom of the form instead of beginning/end of the text box you are editing. Just an unintuitive and weird feature. Also, it would be great if there was a way to save LinkToFill settings so that they can be applied across other documents. Overall really happy with this product!