Anne in customer support was outstanding, she was patient, calm, informative and extremely helpful. I had lost work that I had spent hours on and couldnt find what I had done wrong, Anne patiently worked through it with me and I found the document, without her I would have cried, literally, as I had worked the whole of the night on the document and it looked like i had lost it all. Anne should be commended for her high level customer service. She is a definate asset to your organisation.

I didn't want to pay for the whole year but I've been charged for the full amount. Please cancel my membership and refund to the same credit card. If I do receive cancelation I'll dispute the charge.

Great, just unfamiliar with how to align the form instead of having to align each individual letter. Cannot believe this is correct. Otherwise love the look and professional appearance.

Simple and versatile. Since it is new "technology" for me, I must use it with some guidance to understand all its utility, so the tutorials that are included will be handy without having to go to school to learn it.

I like everything about this program, but I prefer to be able to create folders without tags and be able to fill out forms without NEXT bars popping up all the time - they are annoying. But my overall experience with this program is great!

It is quick, easy and set up fast for all staff demographics. The web search is not full of misinformation like many others and now we can progress our membership.