The forms are easier to provide typed information into rather than trying to write it in and not having enough space. It's also easier to delete and correct mistakes rather than try using white-out with ink pen entry.

I wanted to get the discount and pay for the whole year, not sure, it wasn't clear weather I actually paid that way or am paying for a month at a time? Need to make that easier to understand and make sure you are paying the way you want for the discount. You can do a follow up survey only if you are on the line when you call -

I've been looking for an easy way to fill out these forms other then using a typwriter. The only issue was I couldn't find this years forms very easy. I had to contact customer support. ???

Very good to be able to edit pdfs Very good to be able to edit pdfs, though it is still a fairly clunky procedure. But for a free download you can't complain.

My only use is to help my 14 year-old grandson with his Eagle Scout Service Project report. I'm retired and have no further use for the program beyond next year when he has completed his Project.

Free not so Free Easy to use and alter forms to fit my needs. Was disappointed that it seemed to be free until you get to the end and you have to pay. Thankfully there was the option of the 30 day free trial.