For a new customer who has only used this program for a short time, It's a bit confusing to find all the necessary information. I am learning, but it's taken some navigation, and I haven't used the help line, because I don't even know the right questions to ask.

I was very pleased to find most of the forms I needed for filing taxes in pre-fillable forms that I could complete on my PC. And then you guys keep them and allow templates. Wow, very helpful

I like it but only need to fill in a few forms a year so it's not cost efficient for me. I would pay if the pricing were different. Instead I'll just unsubscribe.

Not instinctive but... Not instinctive but the simple instructions helped me figure out what I needed to do to get the results I needed. Once I got that, it was easy as pie!

This service is helpful for someone… This service is helpful for someone with minimal knowledge of the Court system. I appreciate having it available.

this is the best product I could find… this is the best product I could find for converting a pdf form into something fillable. I don't need to use this regularly so better if you offered a annual usage limit package- say 12 uses a year for $12.00- which seems fair and reasonable to you and the customer. (If you take this idea up, please do let me know)Ross Harling