tough start, but Sam saved the day! SAM/ JULZ WAS WONDERFUL! SUCH A GREAT SUPPORT! After spending hours trying to fix the problem earlier and having no luck with the calling from billing dept. One agent hung up on me! He came to the rescue, worked to TEACH ME how to walk through the issue and solve the problem. I am so grateful! I will always ask for him in the future! perfect 10 for his effort and going out of his way to help really solve the issue and teach me how to handle it in the future!

I've used PDFiler for the past several years now and have really appreciated it! Just reached out to customer service and they were able to resolve my issue quickly and efficiently. Much appreciated!

Quick efficient and helpful They answered my query really quickly and politely and refunded my subscription within 24 hours as I found I didn’t need it anymore. Fantastic service not often found!

CUSTOMER SERVICE THE WAY IT SHOULD BE!! I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.

I think this program is amazing I think this program is amazing! Easy to use. I stopped using Adobe and Acrobat because of pdfFiller. I like the entire setup and organized my documents can be. I think it cost less than Adobe and Acrobat. As far as I know documents are safe and secure.Id recommend to anyone

I love the product and help via chat has been great but it would be nice to have some training videos to help me get up and running with the product. This is my busy season and it slows me down having to chat for help a video would be so much nicer. Thank you for a great product.