I wanted to get the discount and pay for the whole year, not sure, it wasn't clear weather I actually paid that way or am paying for a month at a time? Need to make that easier to understand and make sure you are paying the way you want for the discount. You can do a follow up survey only if you are on the line when you call -

It does have a few glitches, but overall, it's a nice product with plenty of good features. The original annual price of $72 was too much for the few times I would use it in the course of a year, but the special rate of $18 was reasonable. If I would use it more, it would be worth it, although I hate subscriptions. We'll see if I use it enough to justify renewing next year.

Provided ease by timely consistence and effortless interface in preparing & modifying quality forms. Ease of use. From downloading to modifying. Short learning curve. Provided easy solution to modifying old forms by scanning/uploading and easy modification. From what little I used it to create new forms, more flexibility would have been nice for import and modifying images. But since I rarely used this program for creation I may not have explored the features properly.

The system was quite user-friendly, however the quality of the initial edited documents was poor, with a green tinge appearing behind the altered text. A note to Paul at customer service had a solution identified, which solved the problem.

What do you like best? I like the ability to electronically sign documents. What do you dislike? I wish I was able to edit the text in documents without the formatting getting messed up because it only allows for the addition of new text boxes or adding to existing ones which causes the formatting issues. What problems is the product solving and how is that benefiting you? It's solving the issue of having to print out and fax documents which can be time consuming. It has really benefited my company to be able to sign and send documents electronically making for a smoother more efficient experience.

PDFFILLER PDFFILLER, I have tried many and many have failed, typically to overstate and underdeliver, however. PDFFILLER, is the nerd in the room understated but delivers at every turn. There have been times though that I was sure they misssed something, that is untill I call support and talk about delivery. A product is only as good as the support team behind it. Hours spent trying to figure out this glitch, testing this and testing that, and the support agent just as friendly and helpful at hour three as at hour one, come to find out, it was my network, my VPN and firewall wasn't letting me upload documents, others were good and worked fine. except from my phone. Even then the agent was doing even more testing and providing his findings via screen recordings over email. I was amazed and it wasn't the first time. incredibly knowledgeable and professional. I am not an easy person to please as most software isn't completly vetted before release but PDFFILLER has done their work and worth every penny.