Confusing.. Registration gets you nothing.. then you end up paying then you can do something. Why Register if you cannot do anything with the form... does not make sense.

Amazing product! I was able to fill a tax form very easily and sign it. Better than all others I've tried! There are two comments for the development team and marketing team: 1/I expected a free trial, and 2/There are so many options that it can be confusing when you are just starting. I would have appreciated less options up front and some video tutorials to introduce me to advanced features.

I had some trouble learning to use it and directions aren't consistent. Your Help area tends to be more sales pitch on what can be done in a field with no directions. I'm very grateful for availability of the service though I'll drop it once I have my house sold in a few months

It was easy to use and did want i… It was easy to use and did want i needed to do. However, we starting I selected monthly only to discover it is charging me annually after registering. I didn't like that. Kind of expensive at that rate.

Easy to work with and fast responding time. I did not use it as much as I thought, and thought I had canceled it but apparently did not. They helped and refunded the money without question in a very quick time.

Very easy to use, being an assistant and constantly... Very easy to use, being an assistant and constantly filling out reports for the State, it is nice to have something that works so easily and is consistent in its responses.