So far I have been satisfied with finding the forms that I need. However, I don't fax things and just wandering if that is included in the amount that I paid of $ 120.00.

Site could be more mobile friendly. I'm still learning but so far it has done exactly what I needed and greatly improved my ability to get the docs back I send.

It was a wonderful experience. All the reps were competent, patient and more than willing to offer their assistance for any problem or any issue that I was confronting. And I am happy with the results

What do you like best? I love the fact documents may be completed and signed electronically without the need to print, scan, and attach anything. It's so much easier, cleaner, and more secure! What do you dislike? The only issue I have had, which could certainly be user error, is that one of the links to an informational PDF (it's a read-only document) sometimes stops working. I am made aware of this when I send the link to someone new and the person responds to say an error message appears upon clicking. I have no idea why this happens and it's always associated with this particular document. What problems are you solving with the product? What benefits have you realized? Per my comments in response to what I like best, using this tool prevents the need for recipients to print, complete by hand, scan, then attach documents to an email. It's also a more professional-looking and more secure approach to document sharing.

I had a little problem with my billing… I had a little problem with my billing so i talked to Marie from the PDFFiller service team. She acted competently and solved my problem very fast. Friendly and competent!

Student charged 115€ despite cancelling… Student charged 115€ despite cancelling free trial – very disappointed I am extremely disappointed with my experience on pdffiller. I had signed up for the free trial, made sure to cancel it before the end, and yet I was still charged €115.20 for a full annual subscription without my consent. I am a student, and this unexpected charge has pushed my bank account into overdraft, causing me financial stress. I never agreed to any paid subscription, and when I log into my account, it still shows as “free”, proving that I had cancelled on time. After checking Trustpilot, I realized that many other customers are facing the exact same issue — this seems to be a recurring problem. I have contacted customer support and sincerely hope they will resolve this quickly and refund me. But this situation is really unfair and unacceptable.