So far, so good. I love the fact that, before I paid--my documents were always saved and not lost. So that later, when I was ready to pay, I didn't have to start over. That was awesome.

The products are awesome and have been essential to the success of my business! The forms are very easy to access and to use. The ability to have access to such a variety of forms especially IRS forms. The freedom of use to so many forms and the ability to upload your own created forms far exceeds so many other products that have so many limitations on the use of their products. My only complaint is that sometimes it is a little difficult to find certain forms that you are looking for but it is usually remedied rather quickly.

Fantastic customer service For some reason I needed this and only once. I got the free trial and then forgot all about it until $115.00 was collected from my account, shock horror. All I can say is you have fantastic customer service, I explained my situation and a refund was issued that same day. Both friendly and speedy. Ace by name and by character, much appreciated. 1 star deducted as I would have liked a reminder email when the free trial was coming to an end.

I like the flexibility of this program I like the flexibility of this program. But there is a glitch when trying to edit some of the text lines. The original text area shrinks so small you cannot see it, I figured out that using the "T" text increase option helps fix the issue, it took me a bit to figure it out.

Thank you for providing a quick easy… Thank you for providing a quick easy and accessible way of editing pdf files that have permissions blocking from editing the file itself

What do you like best? I like the fact that’s it’s easy to use. What do you dislike? It may seem a little overwhelming at first. Recommendations to others considering the product: Spend time navigating through it. Get familiar with everything it has to offer. What problems are you solving with the product? What benefits have you realized? Converting documents and fillable fields.