It's not as intuitive as I hoped to use the mobile apps, and it seems there are many steps to doing the main process which led me to purchase PSF filler--uploading and emailing HIPAA related documents that I've photographed. I'm sure there'll be a learning curve, however, so I am still hopeful. With two helpful and timely chat guidance, I was able to resolve my problems with scanning and uploading photographed documents quickly. I still wish the mobile app allowed me to rename the document so that I wouldn't have to fiddle with it later in the browser app, but am happy with many other features at this point.

What do you like best?
Simple to fill out and easy to understand for the most part
What do you dislike?
I was unable to prefill a document and use it for several people by saving each name as a different document.
Recommendations to others considering the product:
Please make saving multiple documend easier
What problems are you solving with the product? What benefits have you realized?
PDFfiller is a must have for our business

Filling in the pdf was great, however when I saved the file using "Save As" the text was not spaced out in the boxes but overwritten making it difficult to read.

Excellent support and customer service I registered for an annual membership, but I didn't pay attention that the membership fee is calculated in US dollars. I live in Canada and it was expensive for me. I emailed support department to cancel my membership and they responded in less than an hour and sent me a full refund. I appreciate the excellent customer service and proper support, polite and professional behavior of the staff.

Impressive customer service (LIVE support) I did not realise that my free trial expired until I got a charge for the month of December. I contacted 'live support' (which popped in in 20 sec) and Thomas was the most helpful I've ever experienced in customer service. He found out I had 2 accounts and when I explained to him that I actually only used the service once, he promptly offered me refund. I did not even expect one because I honestly thought this is another website that makes money by offering a trial and then charge you once trial is finished (which many of us would forget and only cancel when it is too late). But no, refund is already action, and he also cancelled my account as per my request with no fuss! Thomas, thanks for being extremely prompt and helpful! I will surely use this service next time. Thank you!

This is the most amazing app This is the most amazing app, it really is a great one-stop portal for all my practice needs, and it is SIMPLE to use, even for solo practitioners like me who don’t have an IT department.