Seemless interaction so far, good online support. The company does not yet have the CA Residential Purchase Agreement and Escrow Instructions (effective 11/26/14) available, my only knock. May not be released yet to public as a non-draft document. Ralph 12/13/14

Actual Customer Support I sent a question in via their form, and honestly expected a "word search" systemic response. Not only did I get a issue-specific response, the corrective actions were clear and documented with screen shots, making it easy for me to correct my mistake and move forward.

I was a bit misled - I looked up free pdf edit - I edited all the pages I needed, but I couldn't do anything with them until I signed up... so I had to sign up to get to them....

I love the product I love the product! Its a god send working remotely. I can sign forms, password protect documents with personal information and email them in an instant.

Great customer service. My Employer needed a form off their website, and he had signed up for the subscription, the following month his credit card **** was almost a thousand dollars- so, myself, the office manager, I knew my boss only needed the one form he went on the website for, I went on the site,started talking to a live help agent, (very nice and helpful) I explained the situation, was asked basic information, and was told within 5 to 7 days the refund would be back to my boss's institution. Without any issues, or problems. This company is very helpful and has GREAT Customer Service! 5 stars plus! thank you!

Easy to execute the changes needed… Easy to execute the changes needed without much instruction. Saving in the pdf filler on One Drive was slow (undoubtedly Microsoft's problem).