The service is great and has come in handy in ways I had not expected. However, you lose 2 stars for my initial experience of first being asked to to pay, by a pop-up, to see a form that was submitted and then after paying being told by another pop-up that I need to upgrade to a more expensive plan. The first pop-up should have presented the correct plan. Felt a little like a bait and switch. But I gave you back one star due to the fact that support was able to fix the problem, quickly.

What do you like best?
I like that PDFfiller is very user friendly and reliable to use. I have received very positive feedback from customers who use it and it has been very favorable. We will continue to use PDFfiller for many years to come.
What do you dislike?
I love PDFfiller. I really have no gripes with the system and it has helped our company immensely.
Recommendations to others considering the product:
They are great at working with you to meet your specific needs.
What problems are you solving with the product? What benefits have you realized?
Warranty Registrations Online.

CUSTOMER SERVICE THE WAY IT SHOULD BE!! I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.

PDF Filler is a great tool for me and my business. However, more fonts would be nice rather than the few that are available, around 10 or so. Also, if I can use art as a watermark instead of just script, that would be amazing. Otherwise, PDFFiller gets the job well done.

I used this product to edit and fill… I used this product to edit and fill out an application and found the software to be very easy to use and very effective! I unfortunately forgot to cancel my 30day free trial and was unexpectedly hit with the charge the week before payday when I really couldn’t afford it. I explained my situation to the customer support team via chat and they happily refunded me my payment! Could not be happier with the service they provided and the understanding of my situation. Would definitely recommend!

An Easier Way to File Taxes on Time Mailing the document and the payment processing works very well. I would like a reminder to upload my extra attachments so that I don't have to try and add them later. I hope to refer to the site later like an archive for the information that I am mailing online.