It's not as easy to follow as you think it is. For example, Save As is a command that most of us think as a file name, not application such as PDF or Docx. I now have to go back and find the document, add the signature and then, change the name of the file, somehow from the template to a specific client's file.

Kara helped me solve a mystery… Kara helped me to figure out a tricky issue that had to do with 'filling' a pdf. Kara figured out that it was a problem with my Chrome browser, so we switched browsers and it worked. Thanks.

What do you like best? Ease of use, quick editing, icons help with the direction on what you are looking for. What do you dislike? Editing some previous text, automatically changes font. Recommendations to others considering the product: Best buy for your dollar. What problems are you solving with the product? What benefits have you realized? Saves time using the editor rather than print out paperwork to fill by hand.

Sam was absolutely awesome Sam was absolutely awesome! i explained my issue and needless to say i had been trying to figure this out all day and within 5 mins Sam had me on the right path. His excellent customer service and knowledge was a winning combination. Sam is definitely an asset to this companyRhonda W

This review is based on experience with the program itself I loved it. It was simple to use and I loved that I could save my documents and go back in and edit them again whenever I wanted. The only thing I didn't really like was the price. I opted to go with the monthly subscription because I knew I didn't need the program for a long period of time. I have used other programs on a monthly service before and have paid cheaper. However, still loved the overall use of the program, and I was able to cancel my subscription without an issue as well.

Marie from the Customer Support Center worked with me promptly to ensure I received a refund. It is not that I was not satisfied with the program, it provided me with everything I needed to complete my work tasks remotely. However, I am on a limited budget and took advantage of the free trial opportunity. My intention was to cancel my subscription prior to renewal, but unfortunately I experienced a death in the family and was unable to cancel in a timely manner. I noticed the charge on my account today and immediately contacted PDFFiler customer support. Within 10-15 minutes of my request, I received confirmation that I would receive my refund. They were very understanding and accommodating.