It is very user friendly and I think it has more features than I have discovered so far!

Very easy to use. Decided to buy it after filling in one form without assistance!

Just started using this site, user friendly and does what I need. Stay tuned.

What do you like best?
I love the ability to make my own PDF Templates. It is the perfect insurance agent tool when you're doing multiple certificates of insurance for commercial customers during renewal time. I love the feature where I can e-sign the documents and save it as a PDF which saves me ink and paper.
What do you dislike?
I can't figure out how to combine 2 PDF'S and merge them together so I use a different program for that.
Recommendations to others considering the product:
A must have if you're in the insurance industry
What problems are you solving with the product? What benefits have you realized?
It saves us time by creating templates, super helpful when it comes to creating multiple PDF's for our customers.

Made it easy to edit a pdf that I would… Made it easy to edit a pdf that I would have normally needed to print and hand write

Excellent product never had an issue so can't tell you what support is like. Upload, fill and print Quick and easy to work with. Have used other pdf products and this is best for the price. Easy of use and no software to download. Cloud storage is great my documents are all stored where I know they are for future modifications. Worry about encryption and security of stored documents but most of my work is not confidential so that is one reason I use it.