Last updated on
Jan 3, 2026
pdfFiller scores top ratings on review platforms
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
It's been very good working with PDF Filler. Makes saving forms so much easier. I only have one complaint. When it comes to dates, I usually need to write it as year-month-day; but PDF Filler is already programmed as day-month-year so I have to keep on erasing dates and fill it out by hand, which is annoying.
works fine, just hate that PDFfiller does not hold passwords for very long. use this account on two computers and always have to reset password from one to the other!
I like using the program the only downfall for me is unless I pay more for the subscription I'm not allowed to use the premier options. That is my opinion It's already expensive for me since I really only use it for tax returns.
I have trouble using the pdffiller on my laptop, I can not upload b/c the screen is not wide enough to get to the click button. I can on my desktop when I go into the office. Sometimes the app does not give me the ability to save or download - I have to play with it back in forth before it will save as a fillable file. But my biggest issue is using my laptop when I work remotely and I have to use it. Thanks for inquiry and the survey to give me the opportunity to voice a concern.
What do you like best?
I use it everyday for certificates of insurance, the program is very user friendly
What do you dislike?
I have tried to save the link on my computer but it never saves. I always have to google acord PDF filler.
What problems are you solving with the product? What benefits have you realized?
It saves all my COI so I just need to change the date and certificate holder.
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