I must admit, I'm very grateful to the leadership of this organization; and the quickness in resolving issues raised by subscribers, like me. This is my second year of being a part of this wonderful and truly a required program for someone like me in my Income Tax Preparation Organization. Your services is quality and the availability of your program is impeccable. Without you I would be lost trying to prepare 1099MISC for my small business clients. Thanks for your continued supports and availability of your support staffs.. Truly yours Max Taylor p.s I noticed that you have a Massachusetts phone number .. I'm actually from Cambridge, MA and attended Bentley(college) University in Waltam, where I studied Accounting&Finance and now runs my own tax preparations and financial services firm here in Northern Virginia.

initially the software did not allow me to transform document to pdf. contact customer support and eventually the software work as instructed. last the pdf filler content page will not allow the user to rotate the document to the correct form. the document had to be rescan to the proper orientation prior to changing out the format.

To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

It's worked perfectly for filling out PDFs with no built-in fields, which is all I neeed it for - but it looks like a really great and easy-to-use tool from what I've seen