Eric on the help line for your company was very helpful. He explain to me the things that concerned me. Sometimes you need that assistance when you don't understand.

I am very impressed at the features, especially being able to combine pdf files and edit files. I find navigating to and from the 'My Forms' area a bit clunky. The 'save as' feature takes forever to achieve, too many steps for a file that is already created. For my business, it would be a huge benefit to be able to print out a confirmation page when my faxes have been sent and received. I like to keep such confirmations with the files as proof. All in all, I love the program and am thankful for such a convenient and manageable product.

In my line of work (payroll) it's a lot easier to be able to fill out some of the paperwork that I need to send to employees/managers and attach it via email instead of handwriting it and scan it to them.

I like the service overall. The only improvement I could think of would be to work harder on Google integration with Authentication and Chrome apps. They usually work but it's frustrating when they don't work well.

It takes a minute to get use to but I think I'm getting it. Trying to use to send files to the government. I was trying to figure out how to just save a pdf filled out.... there are so many pop up windows.