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Surprised to find out, after filling out the form, that it is a paid service. Customer Service (Sam) was very helpful and pleasant, and sorted things our for me.
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I forgot to cancel my subscription…
I forgot to cancel my subscription before the payment date and the customer service operator Sam was very understanding and helpful!
My expectations were actually exceeded.
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I appreciate the prompt communication and assistance in resolving my concern immediately without any hassles.
What do you dislike?
I am pleased with the product and do not have anything I dislike.
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I thought I only needed this temporarily
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Great customer service
I messed up, and realized after being billed that I hadn't actually finished cancelling my membership. Customer service (Anna) was very helpful, voiding the payment and cancelling my membership, which is a far better policy than most companies have. Her messages were friendly and the response time was very quick.
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