PDFfiller was intuitively simple to use in creating an important document. I had difficulty erasing some text I accidentally superimposed onto my document and the recipient who ultimately got the PDF I created could not open it. Also disappointing was the fact that I didn't realize I had to pay a tidy subscription price until after I completed my document and tried to send it off (and save it). That all led to an initially horrible review. But, I have to say that my experience with PDFfiller and Elie, the rep I dealt with, revised my entire experience. Not only did Elie help resolve the problems in a very timely fashion, I received a refund! PDFfiller seems dedicated to provide the user an efficient product and the customer service is the best I've seen with any internet-based business. Elie is a great ambassador for the business and she really follows through with her promises! I never expected that. They are also going to revise some aspects of the user interface to ensure proper notice of expense and conditions of subscription. I will certainly use PDFfiller in the future!

On a day that I was going to really need my PDFfiller, the service was interrupted. My auto renewal had frozen up somehow and I couldn't access the service I was paying for. I immediately contacted customer service and notified them of the issue. To say that they went right into action to fix my problem would be an understatement. PDFfiller - you're service is great. You're customer service is AWESOME. Thank you for not only addressing my issue quickly and efficiently but for going above and beyond to make up for the inconvenience to me.

I have been very happy with the functionality thus far. I may be interested in a webinar in the future. A survey in a month or two would allow me a better sample to assess how PDFfiller will work to meet my needs.