Last updated on
Dec 26, 2025
pdfFiller scores top ratings on review platforms
PDFfiller was intuitively simple to use in creating an important document. I had difficulty erasing some text I accidentally superimposed onto my document and the recipient who ultimately got the PDF I created could not open it. Also disappointing was the fact that I didn't realize I had to pay a tidy subscription price until after I completed my document and tried to send it off (and save it). That all led to an initially horrible review.
But, I have to say that my experience with PDFfiller and Elie, the rep I dealt with, revised my entire experience. Not only did Elie help resolve the problems in a very timely fashion, I received a refund! PDFfiller seems dedicated to provide the user an efficient product and the customer service is the best I've seen with any internet-based business. Elie is a great ambassador for the business and she really follows through with her promises! I never expected that. They are also going to revise some aspects of the user interface to ensure proper notice of expense and conditions of subscription. I will certainly use PDFfiller in the future!
What do you like best?
An interface is easy to understand. Eraser and blackout options allow to be HIPAA compliant.
What do you dislike?
disappearing buttons from time to time
What problems are you solving with the product? What benefits have you realized?
electronic signature. Go Paperless!
An interface is easy to understand. Eraser and blackout options allow to be HIPAA compliant.
What do you dislike?
disappearing buttons from time to time
What problems are you solving with the product? What benefits have you realized?
electronic signature. Go Paperless!
What do you like best?
PDFfiller is a good cloud-based solution for signing and editing pdf documents without the need for a complete pdf editing suite. Uploading files is very simple. We just select Upload to go to the folder and then we can choose which documents to upload.
What do you dislike?
The speed of returning to the dashboard can be a bit slow sometimes. There is no autosave, so every time you log in on another session, you will exit from the first session and lose your unsaved work.
Recommendations to others considering the product:
I have recommended this service to co-workers and others in my field. These people work with many forms and applications and they can solve many problems related to online documents with PDFfiller.
What problems are you solving with the product? What benefits have you realized?
We can easily add the fields we need to any document. In just a few steps, we can send the document to the recipient to collect information or sign. It is especially useful when I leave my desk and need to sign a document on my phone.
PDFfiller is a good cloud-based solution for signing and editing pdf documents without the need for a complete pdf editing suite. Uploading files is very simple. We just select Upload to go to the folder and then we can choose which documents to upload.
What do you dislike?
The speed of returning to the dashboard can be a bit slow sometimes. There is no autosave, so every time you log in on another session, you will exit from the first session and lose your unsaved work.
Recommendations to others considering the product:
I have recommended this service to co-workers and others in my field. These people work with many forms and applications and they can solve many problems related to online documents with PDFfiller.
What problems are you solving with the product? What benefits have you realized?
We can easily add the fields we need to any document. In just a few steps, we can send the document to the recipient to collect information or sign. It is especially useful when I leave my desk and need to sign a document on my phone.
They have great customer service I was…
They have great customer service I was refunded when I didn’t realize i paid for a years subscription upfront and I only had to pay the first month. Very happy companies like this still exist. The file editing is easy and can be done from iPhone.
I received an auto-renewal subscription for our organization that was initiated by a previous officer and simply emailed my request for a refund and cancelation. I was contacted almost immediately by a **** ***** from pdfFiller/AirSlate that verified my information and resolved my problem. I had the money credited back within a few days. Thank you!
What I liked best about the service was how it handled my documents. It preserves the quality of the pages and allows me to rearrange them as needed. Simply amazing!
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.