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pdfFiller scores top ratings on review platforms

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I had problems using this program. Customer support helped me to figure out what was causing the problem and fixed it. I appreciate their time and effort.
arthur
What do you like best?
I can format any of the documents I need signed into pdffiller. I really like that I can see if someone has opened a document without completing it so I know to follow up with them to see if I can answer questions. I work for a virtual company so this service has been very beneficial to us (and makes me look good for finding it!)
What do you dislike?
I wish I could send more than one document in one email to a particular contact.
What problems are you solving with the product? What benefits have you realized?
I work in HR so I use it for onboarding: signing new contracts, responsibility agreements, etc. It makes it easier to track everyone's progress and create a digital contractor file
Kristie M. Holmes
Customer Service Is Great I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.
Mrs F Williams
Kara Kara, had so much patience for me and my situation and I was annoyed with my self for how little I knew about technology, but hung in there with and walked me through it and got me where I need to be to get what I came for, She is a great asset to your organization. Thanks for hiring her!!!!
Linda j. Durham-Garry
I was using adobe but adobe is to… I was using adobe but adobe is to expensive I'm just opening up my notary business and i need pdf app a reasonable price
Yvonne Franklin
Prompt and honest. They answered my query online immediately and refunded for an incorrectly charged (not their fault) subscription fee within the hour! Was not expecting such prompt service and honesty to be fair, but so grateful they are honourable.
Michaela Avery
This company is the best, I have been using it since 2012 and love it, so easy to use, saves me so much time when filling out documents and everyone is super friendly with amazing costumer service!!! Thanks PDFFILLER !!!!
Carlos Simoes
I had a misunderstanding with PDFfiller . . . thought that I had cancelled my subscription immediately after discovering that it didn’t fit my needs, but something went wrong, & I was charged for a one year subscription at the end of a 30 day trial period (didn’t realize that I was in it). When I went to the Customer Assistance website & explained the problem, PDFfiller immediately refunded the amount charged. Honorable people!
Dennis C
I was happy that I found my forms, but you should have... I was happy that I found my forms, but you should have said from the first that it was a trial, I do not remember being told that It would cost me, but that's ok, I filled out and printed 3 N-311 Hawaii forms, which printed 5 sheets, I will gladly pay for them, but I do not want to continue my subscription to pdfFiller. I don't think I will ever need it again, but I do thank you for being there when I needed you.
Ruth H.
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