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I have been able to ask questions by email and by live chat. I needed to be able to sign documents and now i need to be able to convert docs to PDF and am pleased to find a way to do it.
I did not like the way my card was charged the $120 initial annual fee. I only wanted to pay by month. That was misleading and I did not appreciate it. If your going to offer the monthly plan, offer it, make the wording more clear. don't try and trick people into the yearly plan and make them go through customer service to get the refund. The reason I give four stars is because (1) the customer service rep was so helpful in getting me my refund back and (2) you have an awesome product. It is really working well for me.
It was fairly easy to search out IRS forms but then you find out they're not usable because they're in Red!?! Also it said if you paid for a one-year subscription you save 65%, but the yearly cost was exactly the same as paying monthly and you didn't know this until you processed your payment???
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Frantically searching for a way to fill out a PDF form without losing all of your work? PDFfiller works great, does just what it says on the tin, and has the best customer service I've experienced with a website.
What do you dislike?
Though I was wary of a paid service at first, their customer service was as helpful as any I've ever experienced and the product works as promised.
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Filling out forms as a graduate student working far far away from campus, PDFfiller helps me get it all in order without a struggle. It simply makes life easier.
Frantically searching for a way to fill out a PDF form without losing all of your work? PDFfiller works great, does just what it says on the tin, and has the best customer service I've experienced with a website.
What do you dislike?
Though I was wary of a paid service at first, their customer service was as helpful as any I've ever experienced and the product works as promised.
What problems are you solving with the product? What benefits have you realized?
Filling out forms as a graduate student working far far away from campus, PDFfiller helps me get it all in order without a struggle. It simply makes life easier.
No hassle customer service
I accidentally ordered this product, but I have no need of it. I requested a refund and received it immediately with courtesy and absolutely no hassle. If the product is as good as the customer service, you will have a good experience here.
These guys are great I signed up for…
These guys are great I signed up for the free 30 day trial. I barely looked at the program just didn’t have time And there was $120 charge They were very professional about it removed her right away I will use them soon
It was a little slow at the beginning…
It was a little slow at the beginning until all information required was visible to agent - perhaps of the template for reply used. After that it was very quickly resolved. Thank you for todays agent.It was a little slow at the beginning until all information required was visible to agent - perhaps of the template for reply used. After that it was very quickly resolved. Thank you for todays agent.
I find PDFFILLER to be a very a helpful and resourceful tool for all my business tax filling and contractual needs… thank you very much for this dependable tool
Combining two files was relatively easy once I read...
Combining two files was relatively easy once I read the How to Guide three times to figure it out. But editing text in the file resulted in a change in the font that was not particularly satisfying and could not be corrected.