I'm impressed with the product and signed up for a year, but it's one of those things that you really need when you need it and really don't look at much when you don't. I would think one copy per company would be about enough. One outstanding feature is that you have boxes for each field that you can type in, this makes life so much easie

The UI is outstanding and very effortless. Very impressed. My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun. Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.

The user interface takes some getting used to after using DocuSign for 8 years. However, the customer service is second to none and has made the transition as smooth as I could have hoped for! Top notch to say the least!