I mistakenly did not cancel the trial… I mistakenly did not cancel the trial period and was billed for a year's subscription. When I wrote to the support team, they immediately cancelled the subscription with a full refund. Even though the mistake had been mine, there was no lengthy questioning about how it happened or extra surcharges or the like. I very much appreciated their professionalism in meeting my needs.

pdfFiller for Easy Fillable PDF Files I am a 78-year-old with a partially paralized right hand. I started using this product to make fillable PDF files for English as a Second Language students I volunteer to teach online. With the instructions found on the site I was able to upload a five-page document and then add text boxes to the pages. I opted for the automatic text box creation, an extremely quick process, and only had to do some minor clean-up of extra text boxes. Overall, love the program.

I am not great with technology I am not great with technology, and I found this program very easy to use. I am so grateful that you had the ordinary person in mind when establishing "pdf Filler."

I purchased a change to my account in error. I purchased a change to my account not knowing I was upgrading to a different service, one I didn't need and that I purchased in error. I immediately contacted pdfFiller and spoke to Kara. I explained my situation, and within minutes, she reverted my account back to the basic service and issued me a refund for the difference. She was extremely helpful and I'm extremely satisfied.