The experience before I purchased a license was not so good. The chat session I was on kept ending. The CSR said because I was not logged into an account was the reason. At that point, I was trying to determine if I even wanted to purchase PDFfiller or not so why would I need an account. I finally ended up purchasing the product.

It's not as intuitive as I hoped to use the mobile apps, and it seems there are many steps to doing the main process which led me to purchase PSF filler--uploading and emailing HIPAA related documents that I've photographed. I'm sure there'll be a learning curve, however, so I am still hopeful. With two helpful and timely chat guidance, I was able to resolve my problems with scanning and uploading photographed documents quickly. I still wish the mobile app allowed me to rename the document so that I wouldn't have to fiddle with it later in the browser app, but am happy with many other features at this point.

I would prefer that the fill in templates be free of charge. The one used is great and I would hope to find another one as such. Easy to use formatting and site.

This program makes my work so much easier, especially when working with multiple documents over and over again. Makes my life much easier also by saving me time. Thank you PDF Filler...........A++

One form worked well, but on another one (SF-2823) it was impossible for me to change the font size using the instructions that were given in the description of the form. I tried for a couple of hours and got nowhere!