Last updated on
Dec 10, 2025
pdfFiller scores top ratings on review platforms
Outstanding Online Support
I have used Pdffiller for the past 4 years to file tax returns for an investment group with over 40 members. I made an error when creating my template and when I went to print the 40 documents an erroneous number was appearing, the result of my error in creating the document. Fortunately Pdffiller has an online support staff. So many online companies require you to submit a ticket and then promise a 24 to 48 hour response time. Pdffiller offers that option but they have an outstanding online chat support. I had the benefit of working with Ryan and got access to him immediately upon opening up the online chat support. This was in the evening but Ryan thoroughly researched and tested my issue. Sadly the only option that appeared to be the answer was to create a new set of 40 documents which Ryan was willing to teach me how to create the docs in way that would avoid this error. When I expressed my issue with not having another 6 hours to re-create my work, Ryan persisted in finding a work around that was very creative and saved me from over six hours of new work!!! Needless to say I was ecstatic!!! Thank you Pdffiller for not only a great product but an online support staff that truly cares about helping customers get the results they require!!
Really convenient with good functionality
Its versatility mainly. There are a good range of functions that make the use of the product very easy.
It would be useful to have a larger range of fonts as sometimes the lack of variety is restrictive and therefore some documents cannot be created.
love it! im in a rush for a deadline but im feeling my way around the app and love it so far. Im sure im missing some stuff and would love to learn more about it and how to use it!
I needed a refresher on locating files
I needed a refresher on locating files. The chat person was great. I also made a joke that I was working uncover for PDF Filler. Then I came clean and told him I was just joking.Smiles on both sides of the chat
Words Justification can not be done.
Words Justification can not be done.which means that to creates a clean look along the left and rignt side ot the page. (Align text to both left and right margins)
Excellent customer service. Keep it up.
Excellent, excellent customer service! I contacted the company because I was charged a subscription fee which I wasn't aware that I had not yet cancelled. The customer service representative called Anna, I believe, immediately informed me that the subscription would be cancelled and an email to that effect was sent to me. I was also informed that my money would be refunded shortly....and indeed, it was returned to my card in 48 hours. Although, I don't have need for their services at this time, I would definitely use them at a later date, should the need arise.
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