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For the most part, it is a helpful tool. However, I will need to cancel my initial free subscription because one of the documents I would be using on a bi-weekly basis would be for payroll purposes. Unfortunately, when I scanned the document, I was not able to enter numbers in the fields. After several attempts, I checked the hardcopy document and it has a feature, which requires an applicant to fill in the document with a blue pen, something I was not aware of ahead of time. Evidently, the company had the documented protected to only read "handwritten", blue pen entries. I would be using the document as mentioned above for other candidates on a weekly basis and since this product, through no fault of its own, won't allow me to do that, it doesn't serve my business purposes.
Family Tree Project
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I was accidentally charged and customer…
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I want to acknowledge the amazing Customer service you have here. How he handled well my concerns. And thank you because I accidentally activated 2 account under my two emails.. CUstomer service gave me so much consideration by cancelling one of the two accounts and process the refund of my cancelled account.
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