I needed fast, no nonsense access to CMS approved forms, HCFA1500 to be specific. This was fast, easy to use, and I can save my files to my pc. I can edit, print, e mail, fax, its great! I love it! I had questions on how to use certain edit features, I couldn't figure out, as I am not a computer "savy" person, I just get on, know what I have to do, and need it to work. The support team responded immediately to my questions and I knew I had 24-7 access to them which is important to me as I often work late at night. That is actually priceless. Great product at a great price w awesome customer support

I found PDF filler to be very helpful, however there was a bit of confusion with the cost of the account account. I I thought that I would be getting charged $6 dollars per month however my bank account was charged $72 dollars for an entire years subscription. I do not fill out enough documents to make a years subscription worthwhile. If that is the case, I think the website should give you the option of a 30 day trial period, and then give you the option of committing to a 1 year subscription. Otherwise, be more clear that you all are charging the entire $72 as oppose to the $6 per month. I have since canceled my subscription and I do not intend to use the website any longer. I would definitely like a refund effective immediately.

It's not as intuitive as I hoped to use the mobile apps, and it seems there are many steps to doing the main process which led me to purchase PSF filler--uploading and emailing HIPAA related documents that I've photographed. I'm sure there'll be a learning curve, however, so I am still hopeful. With two helpful and timely chat guidance, I was able to resolve my problems with scanning and uploading photographed documents quickly. I still wish the mobile app allowed me to rename the document so that I wouldn't have to fiddle with it later in the browser app, but am happy with many other features at this point.