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Based on 12500+ reviews
Last updated on Dec 27, 2025

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I like the smooth transitions and the features are easy to locate. There are no complicated sign up passwords and the editing is very simple to use. Just point and click!
Tyler
It was very good and worked very well. However, overpriced. I did not like that I could not switch to a different sign on option after purchase and that if I terminate the agreement, you delete access to files instead of offering a transition courtesy print/save/view.
Anonymous Customer
THIS THING IS A DREAM (although I did have some kind of issue opening up a file.) I used the MERGE function and it merged some files I didn't need. That was weird. So I'm editing one page at a time instead. That seems to be working.
Tim S
What do you like best? I love that I can fax items as well as the W-2/1099 features that are integrated into the IRS system! It makes my roles as a small business owner much easier with these tools. What do you dislike? I wish more features, such as sending documents for signatures, were added. Even just 1-2 documents a month would be helpful for my small business. A fax number included would also be helpful. I have been able to get a fax number for virtual faxing for much cheaper elsewhere. It would be nice to have an all in one for less than $25 a month or so. Recommendations to others considering the product: Great way to keep costs low while still running with the bigger companies and their larger budgets. From creating my own documents to faxing things for clients- great investment for virtual tools in your business! What problems are you solving with the product? What benefits have you realized? The IRS integration have helped me navigate some of the tax paperwork I need to do for my employees. The fax feature is super helpful for getting paperwork out for our clients.
Amy Heger
kara was great kara was great. I am an older computer geek who never got into such things as screenshots. Not only did kara patiently deal with my problem but she also helped me with her request of a screen shot. i have 2nd and 3rd level support at ibm on global WAN's so i have an appreciation for what Kara did for me. Please give her kudo's and preferably a raise for dealing with an older computer geek
Robert Bruce Scott
Not only did I find the product acceptable, but the Customer Service was wonderful, the fast response was the most surprising. My issue was resolved in a day or so ONLINE and included a refund. Keep in mind you cannot get that type of service in person At your local store. Kudos!! *** *
Robert
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