It was confusing. I had sent a rental app to a client and I didn't know where to get the reply. When the customer called me she said she was unable to send it. I eventually found it on the PDF Filler site but couldnt do anything with it. I then realized even though I thought I subscribed, I apparently did not. Found that out when I clicked "done" and suddenly the prices came up. Very confusing way to do business.

PDFFiller responded to my concerns and moved me from inexperienced to competent user status. They promote a feature that pulls PDF files from your email to your account - looking forward to learning how that works.

Excellent service and initially I had an issue which was a user issue and not the fault of this company. This is an excellent product and excellent customer resolving my issue immediately and to my satisfaction. Completely satisfied !!!

I started the free trial, and my document has trouble being edited, so I hope this can be sorted. The help was quick and efficient and Kara escalated it when she knew there was a problem, so top marks there. I just hope the techie team can sort the font.