Last updated on
Dec 10, 2025
pdfFiller scores top ratings on review platforms
Anne in customer support was outstanding, she was patient, calm, informative and extremely helpful. I had lost work that I had spent hours on and couldnt find what I had done wrong, Anne patiently worked through it with me and I found the document, without her I would have cried, literally, as I had worked the whole of the night on the document and it looked like i had lost it all. Anne should be commended for her high level customer service. She is a definate asset to your organisation.
I've edited 4 documents with pdf filler which was fairly easy considering the editing I needed done was fairly simple. I'm a little disappointed that there is no on-demand training because I've only used some basic features & would like to learn alot more on all of the features that are available & how to use them
Refund amount was authorized on a…
Refund amount was authorized on a timely matter without hassle. I was not easily able to unsubscribe when accessing my account directly through my google account.
Someone has obviously been doing some…
Someone has obviously been doing some serious, informed and creative thinking in writing pdfFiller. I found it easy to use, very user-friendly, it made my first experience a joy. Many thanks for such a great tool. I am so glad to have it available. Congrats on an excellent product.
Very pleased with the customer care
I was new to using pdf filler and had a small technical issue with text auto deleting, so I hopped onto the chat where Sam helped fix the issue using screen share via a Zoom call, he kept me informed of what he was doing and the issue was resolved quickly. Sam also took the time to explain to me how to resolve the issue if I ever had it again and was friendly to communicate with, I am very pleased with the customer care, thank you Sam,
I signed up originally to utilise this service. Whilst I did not wish to continue with the service (just wouldnt need it again) I did struggle to cancel the service. I sent an email outlining my issue and got the quickest response back and my account fixed and funds returned. Great service if you do require all the time. Easy to use. Highly recommend.
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