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Based on 12500+ reviews
Last updated on Dec 30, 2025

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The UI is outstanding and very effortless. Very impressed. My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun. Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.
Julia R
It is great it previews the bottom of the page. But, when I print it out it doesn't print out what it had showed at the bottom of my page in the preview before I printed it out.
Sihern
His is getting much easier now that I've done it a couple times and it is very convenient to have an Online service so I can use any of my Electronic devices.
Tim
First review It works better than most others I've tried.It is sometimes a bit difficult to navigate as I dont use it too often. I dii have an issue with support, but they did finally undertand my query and they fixed it up, with a very good explanation.
John
I ordered the yearly subscription… I ordered the yearly subscription instead of monthly and was easily able to fix this via the chat box on their website! Great customer service!
Natalie Bruno
Best docs tool ever Best customer service ever, very prompt response with 24hrs manned online support, this tool is the best and very convenient to use. Had an issue with my account so they did refund money i paid for the premium subscription in less than an hour.
Km
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