Last updated on
Nov 28, 2024
pdfFiller scores top ratings on review platforms
Customer support was top notch. They resolved my print issues with my form. The reason I did not give it 5 stars and would not recommend is that I Googled for a form to fill out for a US Passport. I didn't expect to find one i could fill in on line. What was not apparent was that ONLY AFTER SPENDING 30 MINUTES FILLING OUT THE FORM did I find out I had to pay $20 to print, save, fax, email or share the form. Customer service was great, but did not want to sign up for a monthly pdf service or pay $20 for 1 form.
Excellent company excellent service
Although when testing the service it did not meet my requirements a month later an annual Bill showed up on one of my payment accounts. This just happened minutes ago and I was up working on a project so I immediately responded. Surprisingly somebody answered the phone at the company. I was able to refer them to my account they could see where I had stopped the service immediately upon testing it because it didn't fit all of my requirements this all happened last month however as a young lady told me the cancellation process takes several steps and somewhere during that process the cancellation was not 100% completed. However she sees where I never utilized the service I did cancel it she immediately moved into action return the payment that was incorrectly processed and was super helpful and super friendly. The Reps name was Sally I am super impressed with not only her but PDF filler because of the fact that they honored my displeasure and something like I said through the process fell through the cracks however I was able to contact them they were able to easily see what was happening with my account and rectify my complaint. I want to vote the company a plus plus because nowadays service is not even a thing anymore it seems rarely can you find a company that stands behind their product and they do so by providing support Saturday morning at 5:00 a.m. LOL so yeah I was super pleased with the service although they did not provide what I was looking for the company still will always be on my good list in terms of consideration in case in the future they do provide the needs that I have. A+ Plus
It allowed me to fill in a non editable…
It allowed me to fill in a non editable pdf and frame the text into the available spaces.
It always saves the latest version and allows filling the form step by step.
It works!
What do you like best?
The ability to add a template, and utilize the template instead of creating a new document every time.
What do you dislike?
The interface of PDF isn't as modernized as some other products are.
What problems are you solving with the product? What benefits have you realized?
The convenience of completing paperwork electronically for our clients.
So far, it has been acceptable, but I am having to self teach a lot of items. It would be good to have a one hour presentation on the basics, and then some specific presentations on individual task.
An Easier Way to File Taxes on Time
Mailing the document and the payment processing works very well. I would like a reminder to upload my extra attachments so that I don't have to try and add them later. I hope to refer to the site later like an archive for the information that I am mailing online.
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