I am very impressed at the features, especially being able to combine pdf files and edit files. I find navigating to and from the 'My Forms' area a bit clunky. The 'save as' feature takes forever to achieve, too many steps for a file that is already created. For my business, it would be a huge benefit to be able to print out a confirmation page when my faxes have been sent and received. I like to keep such confirmations with the files as proof. All in all, I love the program and am thankful for such a convenient and manageable product.

Although I found it quite confusing I eventually understood it better. The Customer care that I was able to contact using the system was very helpful.

It is very easy to use although there are somethings I don't understand what they are for. Other than that this is the easiest most convenient way to submit forms without the other party having to try to read your own writing.

Seems easy, but there are still thing that I am not sure how to do. Would like to take more advantage of the website, I am sure there is a lot more I can do with it.