Last updated on
Nov 28, 2024
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Your service is amazing and I spoke with the kindest gentleman who so graciously helped in my time of need. Ray I believe was the representatives name. I am unemployed single mother of 2 boys going through a nightmare of a custody battle with my x husband. I was confused and distraught and having trouble finding fillable forms online. Ray was my angel. Promote him! Exlnt.customer service skills. Thank You Ray,
Kristi Waters
Had an issue with billing today (a…
Had an issue with billing today (a Saturday) however after emailing their customer service team I got a very quick response and kept getting help and support until the issue was resolved, on the same day. The person I was in contact with was very polite, understanding and genuinely wanted to help. The service itself is great and I would recommend it to any business that needs to edit and sign documents online .
I found it pretty easy to use since I am not very techie. I haven't tried anything except doing some corrections to some documents. Looking forward to the other features.
Great customer service
I messed up, and realized after being billed that I hadn't actually finished cancelling my membership. Customer service (Anna) was very helpful, voiding the payment and cancelling my membership, which is a far better policy than most companies have. Her messages were friendly and the response time was very quick.
Used the product a few times (PDF editor) and really liked it but disn't use it enough to warrant purchase. I forgot to cancel the free trial and was charged the annual fee a few weeks later. The company immediately refunded me when I requested it, and did so without question or issue.
Fast! We love the way it transfers previous, redundant info...
Very Accurate...woo hoo! Thank you, worth every bit the price, especially if everything submits electronically.
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