At first, I didn't understand what I needed to do first. I filled out the form I pulled up and then submitted it, but was sent to a page to choose which plan I wanted. When I realized I needed to choose a plan, I chose one, but then I had to fill out the form all over again! Then I submitted it, but the form again, but it wouldn't appear on my list of filled forms. My list only lhad a previous form from 7/15/2015. I chatted with a representative and she helped me get my second version on my list. This rep was extremely patient and nice, and did all she could to help me. I'm very happy I spoke with her.

I really like the ease in using this program. I have tried other PDF software but find them all very awkward to use. I am just not sure about the pricing. I assume I signed up for 12 months? This is a great program and I don't have to hand print documents when most documents are PDF anyway.

Have had very limited issues with this application, and when I did have a problem the chat service was expedient and very helpful and resolving the issue

Fairly easy to use. Would like to combine 2 or more docs into one file so I can fax as a group. I'm sure that's an option; but haven't found it yet...still new at this.