Last updated on
Dec 10, 2025
pdfFiller scores top ratings on review platforms
I believe the staff is dedicated to helping the customers and are very professional. Thought I might have to talk to them in person, but they answer and respond quickly through chat and do everything they can to help you right away. When I just had to get my material out right away and short on funds allowed me to try out the program just a few days after I explained my difficulty. Then after few days able to of course, pay for this program that has helped me so much. The forms are easier to read by using PDFfiller, and the video of how to work the software is helpful as well. The people are just awesome!! Very helpful and respond immediately. I would recommend this to friends and family as well.
I didn't want to pay for this feature but it is really a great program. I only wish I would be able to be copied and review status of Signed documents as it progresses without paying additional. Or adding the file for Esign to my personal email sent file.
As a new small business operator, this software has helped me with so many tasks without having to leave work. The only draw back is that many times, recipients can't open sent pdf files and another route has to be taken.
THE BEST support team I have ever had, EVER!!!!!!!
Best support team I have ever had. I used the dreaded "CHAT" where I usually end up banging my head against the wall. Today I chatted with Sam and I am dumbfounded how great things went! I can honestly say I have NEVER had the satisfaction that I got today! I can't even think of a chat before where I felt human afterwards. Today, I am gobsmacked how well everything went!Sam took care of what I was there for and did it with professionalism like I have NEVER experienced in a chat with a business!I can not say enough about this company! If Sam is an example of the company, which he is, then this is a 10 star company on a 4 star scale!
Error in my ways!
I was unaware that I had used the service in the past which voided out my free trail. I then subscribed again and was instantly billed for a full year. When I realized my mistake, I reached out via instant message to the support staff. The service was stellar at best. They assisted me promptly and corrected my dispute which was impressive to say the least and speaks to the integrity of this service.
Easy to find fast and proficient chat support
My issue is resolved in under 5 minutes.. I was able to speak with a live confidence human being in under 30 seconds.. I was charged for subscription that I forgot I had subscribed to and I no longer needed and the chat agent Kara had my problem resolved in no time. Locating this chat support option was easy and not hidden amongst FAQs or literature used to distract and deter you from reaching out
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.