It was really easy to fill out the forms and print them. Normally, I wouldn't spend money for this type of service, as I can just print the PDF document from the internet. This time, however, I just didn't want to have to write all the information. Also, if I wanted to make changes, I loved that I could change any field and not have to write over it (as I would have otherwise).

Since this is my first time and I have never used one of these before, I am still learning. But so far am happy with it. I just wish it was easier to actually contact a human being to ask questions when I am not sure about something and so have to search and keep trying to find what I want.

I had some troubles purchasing my subscription after my free trial and had a long wait using the chat feature. However, I called into the customer support line and had immediate amazing customer service in resolving my issue. My customer service rep was very detail in listening to my concerns and offering resolution. Because of the excellent customer service experience my PDfFiller representative delivered I proceeded with a one-year commitment of service and recommended these services to my family member.