Last updated on
Dec 10, 2025
pdfFiller scores top ratings on review platforms
I Love PDF Filler
very easy to use
a great place to keep my documents that require editing
functionality allows me to do almost anything to a PDF
I really have no cons, I have been a user for some time and plan to stay
I had a very complicated question pertaining to a credit card charge, (I didn't know which account within our company had incurred the charge, and therefore, couldn't track down a receipt) **** helped me reverse engineer the charge to find out where it came from. My company provides Customer Support for the Video Gaming industry, so I know the value of a positive CS experience. Way to Go, ****!
What do you like best?
The customer service on this software is unreal and so fast. I like the link to fill feature in this software, use it all the time. It's helpful for all our contracts and HR needs during a lockdown.
What do you dislike?
Some of the features are prone to be misleading if you don't read through the how to documentation eg Send to Sign is not useful for everyone.
Recommendations to others considering the product:
Read through the documentation on how to use it
What problems are you solving with the product? What benefits have you realized?
Having people sign documents during a lockdown is now a breeze. Having new interviewees fill out interview questionnaires, contracts and applications for employment so simple.
What do you like best?
Very easy to use. Super helpful. I have to complete so many forms this is an amazing addition so I dont have to hand write everything.
What do you dislike?
I would say the price, but even that isn't bad. So nothing at all.
What problems are you solving with the product? What benefits have you realized?
Like mentioned above, I often have so many forms I need to fill out. I love being able to just write and fill in the things I need. To make them look very clean and professional.
In the middle of a one-time need to fill-in an online PDF form, I apparently signed up for a monthly subscription to PDFfiller, and my ****** account was billed. I contacted the PDFfiller support group, and explained that I had no recurring need for the software, and didn't realise that I had ended up subscribed to it. The support person promptly issued a refund to my account at ******, and cancelled further billing. PDFfiller is a very good organization to deal with, and an honest company. Should a relevant need arise, I wouldn't hesitate to do business with them in the future.
Honesty and integrity are not something…
Honesty and integrity are not something I align with online trial subscription. Most will hope you forget so they can charge you anyway. But PDFfilIer holds to a higher standard. I am NOT an employee forced to write a review. This for real just happened like 10 minutes ago.
I signed up for a trial to complete a job for my employer. Forgot to cancel before the trial ended. I don't make much, so $96 was a hit I wasn't expecting or able to pay. Support had already approved and completed the refund and cancelation of my subscription before I had even finished explaining my situation to the rep in chat (Aiden). The email came from "Sarah from PDFfiller" explaining that it was taken care of while I was still chatting with the rep.
I was expecting a battle. Now I expect to either sign up with PDFfiller when I have a more consistent need or get my boss to pay for the service. The platform was quick and easy to navigate. Based solely on this experience, I would recommend this platform if you are in need of creating these types of documents.
The only thing I would change is that I couldn't find my payment options in my account info to see what card was used. Nor could I find an avenue to change my payment options.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.