Last updated on
Dec 30, 2025
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Like the program, although it does seem complicated. However, I keep receiving error messages when I send docs to be signed, and when I send it in I receive a message saying it is on our end. I would like to use the program for many things, especially getting signatures, although it seems that isn't included now and is additional cost, so I may go to authentisign
I used the service like the service, but until I got to print a copy of the SR-1 form, I thought I was using the government's free website for submitting an SR-1 form. I want to cancel it because I will not need to use it again. So, please cancel my account and service. Please also send an email to me confirming that you have cancelled the service. Thank you.
Very easy to use. Able to locate any forms that I needed
Not having to use type text of IRS forms.
Ease of Use. Ability to locate any forms that I needed. Ease of transferring to file and in printing the forms.
The T appearing for typing text when I do not want it. I have not other cons. I have enjoyed working with this software and have not run into problems.
What do you like best?
That it looks professional, it is easy to use, and there are so many common templates to use which are always necessary, especially for a small business owner.
What do you dislike?
That it is always such a process to sign in if I am not at my home computer.
What problems is the product solving and how is that benefiting you?
It allows me to complete my forms needed in a timely manner and saving time for me is ALWAYS beneficial. I am more productive.
Title for your review:
Excellent site for completing and sending important professional looking documents.
I had an issue with accessing a form…
I had an issue with accessing a form shared by a colleague. I wrote to the support team and received their response very swiftly. The instructions received via email were very clear and easy to follow. I was able to fix the issue within a very short time. I'm really impressed by the efficiency and quality of customer support.
I gave a bad review initially
I gave a bad review initially. I didn’t get the help I needed. Immediately someone else reached out. My issue was resolved within a few hours. I’m happy with the help I got the second time around. Thank you Gerald!
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