I was shocked to learn AFTER I PAID that the "monthly" payment touted in 3 big choice boxes was ONLY and effective cost IF I paid an annual fee IN FULL. THAT WAS NOT CLEAR and I feel duped. However, I am extremely pleased with what you offer AND the ease of using your site. It is well worth the 29.99/month vs what I thought was 9.99. You really need to make that clear for your customers, though. Don't start a customer relationship with the customer feeling duped or tricked.

I like it.. I just can't figure out if I can fill a docment and save it and go back and change it. I also don't like that it is challenging to get data squarely in the center of each square in form. Even if you try to do one square at time so you can manipulate, it connects them and then you can only use them as one field.

I like the send to sign feature but customers have had difficulty printing copies. Asking for a review so often delays the processing I need to do on business.

Not sure yet why the W2 would not send to IRS. the button was not lit up after I completed all of my information into the W2 forms. I doubt that I will be able to afford your product due to it billing annually. Also, the price is too high for my budget. -EPOC Bookings