Last updated on
Aug 9, 2024
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I needed a form and you were able to supply it. The problem is that I only needed that one form and would be unlikely to use this service frequently enough for the fees to be worth it for me. I think this could be a very valuable service for those who would be in a place to make use of it.
Great service! Could use some updates though. The site is rather slow at times, and when changes text size there seems to be a bug where the page needs to refresh or reload. Also, general improvements on loading time would be nice. Also, please make the process of saving to PDF less steps and less clunky. I don't need to be shown where the pdf will be once downloaded.
I had a refund issue and the team was…
I had a refund issue and the team was very reactive.
Problem solved in 5 minutes.
Shout out to Shaneen you are great.
5* Customer Service
I am very impressed with the customer service. When I was charged for a years subscription after my free trial, which I queried immediately, I received a full refund within the hour with no quibble.
I love how customizable the website makes any file. Its exactly what I was looking for in order to fill out various forms due to the pandemic. Ways to communicate are different now and this website is definitely with the times.
It would help to have some sort of tutorial outlining the all the functions. Having been offered a webinar during the 30 day free trial would've been helpful.
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