Anne in customer support was outstanding, she was patient, calm, informative and extremely helpful. I had lost work that I had spent hours on and couldnt find what I had done wrong, Anne patiently worked through it with me and I found the document, without her I would have cried, literally, as I had worked the whole of the night on the document and it looked like i had lost it all. Anne should be commended for her high level customer service. She is a definate asset to your organisation.

Great!! Saves me lots of time where I would have to find the form print it out and then type the information. The only thing that is a problem is the instructions within the form itself. I feel the instructions throughout the form should not be on the printout itself.

Up to this point I have navigated easily, however I need to learn more about each command and feature, so that I can be more efficient. a webar would be a great asset.