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Good afternoon,
I have subscribed to PDFfiller and have even been charged $20 yesterday to use this program, however, when I try to log in, my password isn't recognized. Also, when I try to go back to change anything on my form, I find it time consuming to try to do this.I don't have a lot of spare time at work & I really don't like using the typewriter, because if I make a mistake & find it later.. I can't go back and change it, hence PDFfiller..
It says a msg will be sent to my email, however, I never receive this msg. It's not in my Inbox, Spam or Trash folders. I would like to use this program at work, so I don't have to use a typewriter.
Can you help me with this log-in issue?
Many thanks,
Joyce Durbin
From: Notification - PDFfiller <notifications@pdffiller.com>
To: jdurbin_99@yahoo.com
Sent: Wednesday, October 12, 2016 4:21 PM
Subject: [PDFFiller] Thanks for subscribing to PDFfiller [ Do Not Reply ]
Hello,
Thank you for subscribing to the PDFfiller Monthly Personal plan. Your payment has been successfully processed.
Your subscription details are as follows:
Username: jdurbin_99@yahoo.com
Subscription ID: 4k9cgm
Plan Type: Monthly Personal, billed at $20
Next Automatic Renewal: 11/12/2016
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My Favorite PDF Signing Software
I've been using PdfFiller for many years and I've gotten used to the interface and so to me, it's pretty easy to use, but I've dabbled with other online document signing software and I admit those are pretty easy to use.
Some of its competitors seems to have pretty user friendly interfaces.
Best tool with advanced features - PDF Filler
Add, edit, share & highlight option in one application. Easy to use and must have application if you publish documents frequently.
If you work on PDF files daily it is a must have application. It handles PDF files and let you edit and add content very easily.
- Easy to use tools
- Add text, edit text, highlight, notes etc. many features in one application
- No watermarks which makes it easy to edit and share.
It is working good till now and not found any such cons in the application. Conversion of files do takes times and using advance features needs a pro in that. It gets slower with big files.
An easy and effective tool for PDF files in daily office work.
It's an amazing alternative of Adobe's pro version and I don't need any file to install on my system. I can do my work through this application on my web browser itself.
It is very easy to use. It helps to add notes to your PDF files easily. It also has the feature of importing files from a URL. After editing your pdf file you can directly send it to your email id.
Its inefficiency of uploading multiple files in one operation. Sometimes it become slow when uploading slightly large file irrespective of internet speed.
Fill PDF easily
Filler software for life with the best features available to fill out pdf documents anywhere and anytime. The google docs addon save me a lot of time to fill out pdf's online and sending is easy after editing. Easy to use cloud based pdf editor which enhance productivity while I am working.
They don't have all language support. They should add more language support.
I've only been using it for about 15 minutes but it seems like you have a lot of good stuff on here. I could use a webinar to give me more insight into how to use your vast resources
AMAZING CUSTOMER SERVICE - JED
I have been conversing with the support agent called Jed, and he has made my vision of this company very clear. Supportive, constructive and quick with the aim to please.
He has dealt with my query in such a fast and efficient way that is was delightful to receive a response from him.
I just want to thank Jed for the amazing customer service received by him and I surely hope his company sees this and praises him. @PDFFILLER
I used the free trial to compile rent due ledgers for the ************** requirement. I did not cancel on time and was charged $180 dollars. I reached out to support and ****** returned my email within minutes. I provided my information to customer service specialist ****** and he fixed the problem. There wasn't any back and forth emails. It was straight to the point. Thank you ****** for being quick and professional.
Student charged 115€ despite cancelling…
Student charged 115€ despite cancelling free trial – very disappointed
I am extremely disappointed with my experience on pdffiller. I had signed up for the free trial, made sure to cancel it before the end, and yet I was still charged €115.20 for a full annual subscription without my consent.
I am a student, and this unexpected charge has pushed my bank account into overdraft, causing me financial stress. I never agreed to any paid subscription, and when I log into my account, it still shows as “free”, proving that I had cancelled on time.
After checking Trustpilot, I realized that many other customers are facing the exact same issue — this seems to be a recurring problem.
I have contacted customer support and sincerely hope they will resolve this quickly and refund me. But this situation is really unfair and unacceptable.