Last updated on
Nov 28, 2024
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I like the online webpage. However, I have trouble using the app. It doesn't have my saved signatures and it won't link to my OneDrive (Office 365) properly.
some of the forms are the same but pdfFiller has them in different names. I keep filling out the same form over and over, thinking it's a different one. confusing.
CUSTOMER SERVICE THE WAY IT SHOULD BE!!
I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.
It is useful. Only thing I would like is for it to figure out what font I had on the document BEFORE I edit it. I have contract templates that I use that I have to edit sometimes and finding the font that will match that size and actual type is very difficult. i usually end up just dealing with whichever one I find. If there is a way to do that, please let me know via email.
I signed up originally to utilise this service. Whilst I did not wish to continue with the service (just wouldnt need it again) I did struggle to cancel the service. I sent an email outlining my issue and got the quickest response back and my account fixed and funds returned. Great service if you do require all the time. Easy to use. Highly recommend.
It's essential for digital nomads. Since my base is in the US. I rely on these solutions to continue operations in the US from abroad. I would integrate payment systems, especially with the banking networks to be able to send money orders or checks physically. And I would suggest connecting with virtual offices to be able to interact with clients in a virtual office setting. I'm thinking a virtual secretary solution... just some thoughts to improve.
Abe
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