Just getting use to this program Just getting use to this program. Was having a hard time finding my form that I needed but I think I have it figured out now.

I was asking them for a refund as I… I was asking them for a refund as I don’t need the subscription to get through as I am on maternity leave which means I will no longer use it. Bruce through online support helped me smoothly.

Customer Service Is Great I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.