This is fabulous! I was using Nuance PDF Converter, which has worked fine for many years, but it couldn't handle a couple of the 2013 IRS forms...So I did them here. And it worked!

Great product. Good interface gives you all the options you need in one place. Clear and easy to understand. The only downside is remembering its a browser only interface, remembering the product name and having to navigate to the URL to begin. Not an issue for a daily user, but if you use only intermittently like I do, I have to make myself a reminder. To that end, I think its a little expensive for a casual user; but I do still like the interface so much that it overrides my concern on cost.

chat support: wonderful spoke to 2 different people and both terrific. Love this service. I need to get forms from years back and thanks to this service they are all available in minutes.

I've had problems expanding boxes to fit text in. Customer support sent a YouTube video and that was some help and fixed one box, but then I had problems with a second box and just didn't have the time to keep trying to fix the problem. After a few attempts I was able to fix the problem, and now I am very impressed with the program.