Last updated on
Aug 9, 2024
pdfFiller scores top ratings on review platforms
With the exception of the scam you have going to get people to sign up for your service... (i.e., On a holiday I came into my office to get work done quickly so I could then spend time with my family. I was soo pleased with your service as it let me upload a document and seamlessly edit it for 2 hours and the peace of mind that everything was working properly as your program continually provided feedback saying that 'all changes have been saved'. Then when I finally finished, after triple checking my work and feeling thrilled that I could go celebrate the holiday and be with my family, I selected the big bright button that says, Done!. And only THEN, after 2 hours of work, did you tell me, there is an error and I need to sign up for your program. You should be ashamed of yourselves. I was so excited to tell other people about your program and how well it works. After being scammed, ripped off in terms of money and precious time, I won't be telling anyone about your service. If you prefer to keep me as a happy customer, perhaps you will find a way to make up for this inconvenience (e.g., give me a discounted membership, upgrade my membership, some other kind gesture?) and correct this misunderstanding that you are covertly enticing people to use your program with an inconsiderate scam. I'd love if you followed up with me about this survey. Thank you. Sarah
One big feature that is missing, as is from many of these types of editing / fill in forms, is the basic "Cut","Copy", "Paste" functions. However once I got use to the program's idiosyncrasies, It has been quite helpful. Oh, one more thing, I think more detailed instruction by some useful examples of how the features can benefit in everyday design of a fill-able forms would make it that much more useful.
I was impressed by all the wonderful features that PDF filler has. I would recommend it to anyone. I use it to fill out the PDF forms that have. I don't generate forms, just need the ability to fill them out and sign them. This works so much better than any of the other services I have tried. (both free and paid)
I have been having trouble finding forms, and then getting the fill-in fields to work. While I like the end product I'm frustrated that it is not more user friendly.
Pauline took care of my concerns in a…
Pauline took care of my concerns in a timely, polite and expeditious manner. I wish more customer service representatives were like here. She is a boon to her company.
What do you like best?
Not only is the actual program extremely easy to use, but when i did happen to need support, the guy, Ray, I was connected to was happy to fulfill my every request and in less than 5 minutes had me back to my project. And my issue was requesting my already processed payment for a whole year subscription be returned and only run for a month. I was prepared to argue and be given every excuse out there just to be let go with a bad taste in my mouth and not helped. Boy was I wrong! Ray was super helpful and more than happy to process my request. I was pleasantly surprised. You just don't find customer service reps like this anymore and it's a shame. I was extremely pleased!!!
What do you dislike?
I don't like that in the Google search it claims to be a free PDF editor but when you get finished with whatever you are working on, mine was 48 pages, before you can save or print the document you are asked to purchase a 1-year subscription.
Recommendations to others considering the product:
The program is easy to use, affordable, and customer support is top-notch. What more could you ask for??
What problems are you solving with the product? What benefits have you realized?
I used pdfFiller to edit divorce papers I downloaded from the court clerk's website in another city in my state. PdfFiller allowed me to be able to draw up my own divorce papers instead of paying an attorney more than $500 to do it for me.
Customer Service Representative, RAY, is a HUGE benefit I have realized.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.