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Last updated on Nov 28, 2024

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I was shocked to learn AFTER I PAID that the "monthly" payment touted in 3 big choice boxes was ONLY and effective cost IF I paid an annual fee IN FULL. THAT WAS NOT CLEAR and I feel duped. However, I am extremely pleased with what you offer AND the ease of using your site. It is well worth the 29.99/month vs what I thought was 9.99. You really need to make that clear for your customers, though. Don't start a customer relationship with the customer feeling duped or tricked.
Dr R
Had a moment of learning like how to… Had a moment of learning like how to rotate document but have been overall very satisfied for what I wanted to do.
jehovah0123
Very helpful in my law practice. Ease of filling out a variety of documents. Easy to use. I like being able to switch from the wizard option to the self fill-out option. It is usable with all the legal forms I fill out. I do not like how I cannot change font size when using the wizard to fill out form. Sometimes I don't have enough room in the space to type what I need. I also don't like how you lose what you have filled in if you switch from the wizard half-way through.
Marcy L.
Great customer service, helped me figure out how to change the e-mail on my account, without having to get a new subscription...I was confused. Thanks for the help!
Freefia B H
Nice product and Cust Service Thank you for the quick refund..i was using the trial version and the product is excellent and Cust Service is very quick
venkat venkataraman
Wonderful Customer Service I recieved a charge for $96 today for a membership which I had believed I had cancelled. After contacting customer service, Sally was able to not only refund my $96, but also cancel my membership as I had only needed it briefly for a project for school. Within less than 3 hours all of my needs were met and taken care of. I have never experienced such amazing customer service.
Chance DeAndrea
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